Disclosures

Disclaimer
IMPORTANT INFORMATION

Please read the important information below.

The information on this site is for information purposes only and is directed at persons in the UK and is not to be regarded as an offer to buy or sell, or the solicitation of any offer to buy or sell securities or investments in any jurisdiction other than the UK. Persons resident in territories other than the UK should consult their professional advisers as to whether they require any governmental or other consents or need to observe any formalities to enable them to invest in products described on this web site.

Past performance is not a reliable indicator of future results. The value of an investment and any income from it can go down as well as up and you may not get back the amount originally invested. Changes in inflation, interest rates and the rate of exchange may have an adverse effect on the value, price and income of investments.

OLIM Limited does not provide advice on investing in the shares of Value and Income Trust plc, in the units of the SVS Albion OLIM UK Equity Income Fund or in the units of the Charity Value and Income Fund. Any decision to invest should be on the basis of advice from an authorised financial adviser and in conjunction with the latest fund documents.

The information contained on this web site is based upon our understanding of current law and HM Revenue & Customs practice, which are both subject to change. Individual tax positions will depend on personal circumstances and you are recommended to seek advice from a professional adviser.

Telephone calls and electronic communications are recorded to comply with our legal and regulatory obligations.

We accept responsibility for the information on this web site. To the best of our knowledge and belief (having taken all reasonable care to ensure that such is the case) the information on this web site is in accordance with the facts and does not omit anything likely to affect the import of such information.

This web site is subject to regular update and revision. While we attempt to ensure the correctness and timeliness of all material posted on the web site, we take no responsibility for errors or omissions which are the result of technical causes, or otherwise. We maintain the right to delete or modify in part or in full any information on this web site without any prior notice.

COPYRIGHT AND TRADEMARK

All material presented at this web site, unless specifically indicated otherwise, is under copyright to OLIM Limited, its subsidiaries and any associated companies. The material is freely downloadable for browsing purposes only. None of the material, nor its content, nor any copy of it, may be altered in any way, transmitted to, or distributed to any other party, without the express written permission of OLIM Limited. All trademarks, service marks and logos used on this web site are trademarks or service marks of OLIM Limited or one of its associates or other entities.

LINKED SITES

OLIM Limited has not reviewed any of the web sites which link to this web site or to which this web site links and is not responsible for the content of any other web sites or pages linked to or linking to this web site. Such links are provided solely for your convenience and information. Following links to any other web sites or pages shall be at your own risk.

OLIM Limited is authorised and regulated by the Financial Conduct Authority and is a subsidiary of Albion Capital Group LLP.

OLIM Limited
1 King’s Arms Yard
London
EC2R 7AF

Registration No. 1973219 England and Wales. Registered Office as above.

Privacy Notice

OLIM Limited takes your privacy seriously. This notice sets out how we collect, store and use your personal data. OLIM Limited is the controller of your personal data for the purposes of applicable data protection legislation.

Changes to this privacy notice will be posted here, so please check here for the most recent version when you visit our website. This privacy notice was last updated on 16 May 2018.

PRIVACY NOTICE

OLIM Limited takes your privacy seriously. This notice sets out how we collect, store and use your personal data if you are:

  • A user of our website
  • A client of our fund management services
  • A shareholder or investor in a fund whose portfolio we manage
  • Applying for a job with us
  • One of our business contacts
  • One of our suppliers OLIM limited is the controller of your personal data for the purposes of applicable data protection legislation unless specified otherwise in this privacy notice.

Changes to this privacy notice will be posted here, so please check here for the most recent version when you visit our website. We will also draw your attention to any changes when you visit the website. This privacy notice was last updated on 29 May 2018.

Website users

 If you are just browsing our website we will not collect personal data other than your IP address collected through our cookies. Please see our Cookies information here.

This website only collects data that you enter into the website for example to submit an enquiry or where you follow a link from our website to send us an email.

If you subscribe to any of our mailing lists or you otherwise ask to receive our mailings, we will use your contact details to send you the material you have requested. You can unsubscribe at any time by clicking the unsubscribe link in the emails you receive or by contacting us using the details below.

We do not collect any sensitive personal data about you.

We are allowed to process your personal data on the basis that it is in our legitimate interests to:

  • monitor how our website is used in order to improve it
  • respond to enquiries, complaints and requests
  • send you the material you have requested or which we think will be of interest given our previous business dealings.

We use service providers to operate our website and some of these service providers may process your data as part of the services they offer to us. We take steps to ensure that our service providers treat your data in accordance with the law, only use it in accordance with our contract with them and keep it secure.

Clients

 If you are a client of our fund management services we will collect your personal data such as your name, date of birth, contact details, national insurance number, proof of your identity, bank and custody account details and, if you are a trustee, proof of your appointment and details of the charity or trust for which you act as trustee. We may also collect information relating to your next of kin and trust beneficiaries. If you provide us with information about other individuals (e.g. your next of kin or trust beneficiaries) you confirm that you have informed the relevant individuals accordingly.

We will use this personal data in order to:

  • provide our fund management services to you in accordance with your contract with us
  • report to you on the performance of your investment portfolio and transactions that we execute for your portfolio
  • confirm your identity
  • report transactions in your portfolio to the Financial Conduct Authority in accordance with regulation
  • liaise with your appointed custodian to ensure transactions within your portfolio are executed in accordance with our instructions and to transfer funds to you when you wish to withdraw funds from your portfolio.

We are allowed to collect and process your personal data to comply with our legal and regulatory obligations, to verify your identity and provide information and report to our clients as required by regulation. We are also allowed to collect and process your personal data in order to manage your portfolio and fulfil our contractual obligations to you.

Shareholders and investors

 We act as portfolio manager for the funds listed on our Investment Products pages. If you are a shareholder or investor in one of these funds, the fund manager, rather than OLIM, is the controller of your personal data and you should refer to their website for details of their privacy practices and contact them if you have any queries.

The relevant fund manager will share your personal data with us for the reasons set out below. This includes your name, address and the amount you have invested.

Where the fund manager shares your personal data with us we are a controller and are allowed to process your personal data for the following reasons:

  • to fulfil our regulatory obligations relating to product governance, in particular to assess whether the distribution of a fund is appropriate to its target market; and
  • on the basis that it is in our legitimate interests to understand the profile of investors in our funds for the purposes of marketing the funds and for us to assess management fees payable to us by the fund manager.

Where we are the data controller, as described above, this privacy notice applies and if you have any queries you should contact us using the details at the bottom of this notice.

Job applicants

 If you submit an application for a job with us we will store personal data relating to you. Depending on how far your application progresses, this might include your contact details, your relevant education and employment history, details of referees and information you provide in your CV. Further information may be generated by you and us later on such as notes of interviews and answers to written tests. We may gather further personal data before deciding whether to make you a final offer such as proof of your identity, proof of your qualifications, pre-employment health questionnaires and credit checks. If you apply for a role that must be approved by the Financial Conduct Authority we may obtain details of any relevant criminal or disciplinary history as part of that approval process.

Most of the personal data that we process about you when you apply for a job is information that you give us directly or is generated through the recruitment exercise, although we may gather information from recruitment agencies, your referees and credit reference agencies. If you are required to take psychometric tests, the test provider will send us your responses and any analysis they carry out based on your responses. We may in certain circumstances need to seek confirmation from the Home Office that you have the right to work in the UK.

Most of the personal data described above is processed by us pursuant to our legitimate interests as an employer. We use your personal data to contact you about your application and to assess your experience and suitability for a job with us, to help us assess your training needs and understand your characteristics and working-style. We may process special categories of data to ensure that we can comply with our legal or regulatory obligations as an employer, such as details of your right to work in the UK, information about your health (in order to assess whether you are medically able to carry out the work offered and whether any adjustments would be needed to your work environment), information about a disability (in order to make reasonable adjustments to your application process or assess adjustments to your potential work environment), details of your relevant criminal or disciplinary history (to ensure full disclosure is made to the Financial Conduct Authority). We may process information about your health for the purposes of occupational medicine, in order to assess your medical capacity to perform the job you have applied for. We may also need to process personal data in order to exercise our legal rights and bring or defend claims.

Some of our service providers that act as our processors could have access to your personal data such as our IT consultants or psychometric testing providers. In addition, we share your personal data with recruitment and credit reference agencies and, in some circumstances, the Financial Conduct Authority, who act as separate controllers of your personal data.

If you are employed by us, our staff privacy notice will then apply to your personal data.

Business contacts

If you have had contact with us, for example through emailing us or meeting an OLIM representative, we may store limited amounts of personal data relating to you, such as your name, job title, employer organisation and contact details.

We will use this personal data in order to:

  • maintain a record of contacts
  • provide you with periodic business updates
  • invite you to presentations and events
  • organise meetings between you and our representatives.

We are allowed to process this personal data on the basis that it is in our legitimate interests to:

  • maintain relationships with our business contacts
  • send you material which will think will be of interest given our business dealings
  • develop our business network
  • promote and run our business.

We may share your personal data with companies who process personal data for us such as providers of contact management systems. We may also share your personal data with our professional advisers such as accountants, lawyers or other consultants. We may also share your personal data with other companies in our group.

Suppliers and professional advisers

 If you are a supplier to us, or one of our professional advisers, we will store limited amounts of personal data relating to you, including your name, job title, qualifications, employer organisation and contact details. Will store this personal data for the purposes of administering and maintaining records of services or advice we have received and commissioning further services.

We are allowed to process your personal data on the basis that it is in our legitimate interests to run and promote our business.

Retention of personal data

 The period for which we will retain your personal data will vary depending on the purposes for which it was collected, as well as the requirements of any applicable law or regulation. If you send us an enquiry, we will hold your data until the enquiry has been completed and no further response are received for a reasonable period. If you subscribe to our mailings we will keep your data until you tell us you no longer wish to receive them. If you make a complaint, we will retain your data for a period of us to six years after resolution of the complaint. If you provide us with personal data because you are a client and we manage your investment portfolio we will retain your personal data for up to 10 years from the date on which your contract with us comes to an end. If you are an investor or shareholder in a fund for which we act as portfolio manager we will retain your data for up to 6 years after the date on which you cease to be an investor or shareholder. If you apply for a job with us and your application does not result in us employing you we will delete all the personal data gathered during the recruitment exercise six months after the recruitment exercise has ended unless you ask us to keep your details for a longer period in order that we may consider you for any future roles we may have. We keep your data for six months regardless so that we can defend any legal claims arising from the recruitment process.

International transfers of personal data

 OLIM does not transfer your data outside of the EEA. However, we use suppliers who may process personal data and have operations or use IT services in countries outside of the EEA. We ensure that our suppliers only transfer personal data outside of the EEA in accordance with General Data Protection Regulation. If you want more information about our suppliers and international transfers, please contact us using the details at the end of this privacy notice.

Your rights

If we hold your personal data you are entitled to access your personal data, or to request that it is erased, that its processing is restricted, or that any inaccurate data is rectified. You also have the right to object to the processing of your personal data or, in some circumstances, to obtain an electronic copy of your personal data which we hold electronically or request us to provide it directly to another party. Your rights depend upon the basis on which we process your personal data and whether any exceptions or exemptions apply to the circumstances. Any requests should be submitted in writing and provide proof of your identify to the contact details specified below. We will respond within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.

If you do not think that we have processed your data in accordance with this privacy notice, you should let us know as soon as possible. You also have the right to complain to the Information Commissioner’s Office (see www.ico.org.uk).

Accuracy and security

 We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities.

How to contact us

If you need to contact us about this notice, please email contact@olim.co.uk or call 020 7367 5660. You may also write to Head of Compliance, OLIM Investment Managers, 1 King’s Arms Yard, London, EC2R 7AF.

Complaints Procedure
We are committed to providing services of the highest standards. If you feel we haven’t lived up to your expectation in any way, we would like to know so that we can put things right.

If you have a complaint

You may voice your concerns and how we could resolve the matter by contacting your OLIM investment manager or the Head of Compliance using the contact details below.

Head of Compliance

OLIM Limited, 1 King’s Arms Yard, London, EC2R 7AF
020 7367 5660
contact@olim.co.uk

Wherever possible, we will attempt to resolve the matter during your initial telephone call to us, or we may attempt to call you where appropriate. Where a more detailed investigation is required, or we have been unable to speak with you, we will acknowledge your complaint in writing within five working days of receiving it. Where possible, we will provide you with a full response within this acknowledgement letter.

Complaints that require further investigation

We will always try to resolve your complaint as quickly as possible, however sometimes this is not possible. If we do not reach a decision in time to include it in your acknowledgement letter, or it was necessary to carry out additional investigations (e.g. listening to recorded calls or awaiting additional information), we will explain why and let you know when we will next contact you.

In the unlikely event that we have not finished investigating your complaint eight weeks after we received it, we will send you a further letter to explain why we have been unable to reach a decision and let you know when you can expect our final decision. At this point, if you wish and you are eligible, you can forward your complaint to the Financial Ombudsman Service.

Our response

Once we have fully investigated the matter, we will write to you confirming our decision, how it was reached and any offer of redress where this is appropriate. Should you be unhappy about our response, if eligible, you may refer the matter to The Financial Ombudsman Service (FOS) which is an independent arbitration service provided free for consumers.

Should you be dissatisfied with our response you may contact the FOS within six months (unless informed otherwise), using the contact details below:

Entity: Financial Ombudsman Service (FOS)
Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567 or 0300 123 9123
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial–ombudsman.org.uk